CMS Snapshot Analysis - Synchronize services - Fatal Error
*Purpose
This page will help you to troubleshoot the problems you may face while running the Synchronize services.
For more information, refer to:
- Official 8.3 Documentation - Run and validate the analysis
CAST-MS help->How to -> Regular Audience ->Run Analysis only,Generate Snapshot
*Observed in CAST AIP
| Release | Yes/No |
|---|---|
| 8.3.x | ✅ |
| 8.2.x | ✅ |
| 8.1.x | ✅ |
| 8.0.x | ✅ |
| 7.3.x | ✅ |
*Observed on RDBMS
| RDBMS | Yes/No |
|---|---|
| Oracle Server | ✅ |
| Microsoft SQL Server | ✅ |
| CSS3 | ✅ |
| CSS2 | ✅ |
Action Plan
- Select the section you are interested in:
- If the problem you are facing does not match any case listed in this page, contact CAST Technical Support with below relevant input.
Relevant Input
- Sherlock (CAST Support Tool (CST) - alias Sherlock) : Option to select : Export Cast Database, Export log, Export Configuration files.
- Explanation about the problem and supporting screenshots
Notes/comments
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