Health Dashboard - Run Consolidation - GUI - Error - Failed to read SYS PACKAGE VERSION relation sys package version does not exist

Description

HD consolidation fails with the below error -

Failed to read SYS_PACKAGE_VERSION (ERROR: relation “sys_package_version” does not exist Position: 22)

Observed in CAST AIP

ReleaseYes/No
8.3.x✅
8.2.x✅
8.1.x✅
8.0.x✅
7.3.x✅
7.2.x✅
7.0.x✅

Observed on RDBMS

RDBMSYes/No
Oracle Server❌
Microsoft SQL Server❌
CSS3✅
CSS2✅
CSS1✅

Step by Step Scenario

  1. Create measurement base
  2. Launch HDConsolidation-GUI.exe
  3. fill the fields with appropriate central base, measurement base name & connection details
  4. Run consolidation

Action Plan

This error occurs when the schema does not exists or is not a cast schema.

  1. Check if you have a typo in the name of the database
  2. Re-do the consolidation after entering the correct schema name.

Impact on Analysis Results and Dashboard

Analysis - N/A Dashboard - N/A

Notes/comments

Related Pages